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Consumer protection councils are the advisory bodies which have been established at three levels – central, state and district levels. These bodies have been set up for promoting and protecting the interests of the consumers. These councils have been entrusted the task of protecting the rights of the consumers.
2. Composition (U/S 4 (2)): The Central council shall consist of the following members, viz:
(a) The minister in charge of consumer affairs who shall be its chairman.
(b) Such number of other official or non-official members representing such interests as may be prescribed.
3. Procedure for meeting (U/S 5): Section 5 provides that the central council shall meet as and when necessary buy at least one meeting shall be held every year. The chairman of the central consumer protection council is empowered to determine time, place and agenda for the meeting of the central council.
4. Objects (U/S 6): Section 6 states the objects of the central council as being promotion and protection of the rights of the consumers. These rights are;
a) The right to be protected against marketing of goods which are hazardous to life and property.
b) The right to be informed about the quality, quantity, potency, purity, standard and price of goods to protect the consumer against unfair trade practices.
c) The right to be assured, where ever possible, access to variety of good and services at competitive prices.
d) The right to be heard and to be assured that consumers interests will receive due consideration at appropriate forums.
e) The right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers.
f) The right to consumer education.
2. Composition (U/S 7(2)(a)): The State council shall consist of the following members,
(a) The minister in charge of Consumer Affair in the state government who shall be its chairman.
(b) Such number of other official o non-official members representing such interests as ma be prescribed by the state government.
3. Procedure for meeting (U/S 7(3) & 7(4)): The State council shall meet as and when necessary but not less than two meeting shall be held every year. The chairman of the state council has power to fix time and place although procedure in regard to the transaction of business for the state council meeting is the subject-matter of the state government.
4. Objects (U/S 8): The object of every state consumer protection council is to promote and protect within the state all the rights of the consumers are same as laid down under section 6(a) to 6(f) of the central council.
2. Composition (U/S 8–A (2)): It shall consist of the following members, namely;
(a) The collector of the district, who shall be its chairman and
(b) Such number of other official and non-official members representing such interest as may be prescribed by the State Government.
3. Procedure for meeting (U/S 8–A (3) & 8-A (4)): The District Council shall hold at least two meetings in a year. However, the time and place for the meeting will be determined by the chairman of the council.
4. Objects (U/S 8-B): The objects of the District Consumer protection council are to promote and Protect within the District the rights of consumers are same as laid down under section 6(a) to 6(f) of the central council.
The Central consumer protection council:
1. Establishment (U/S 4 (1)): The central government shall establish central consumer protection council by notification with effect from such date as may be specified in such notification.2. Composition (U/S 4 (2)): The Central council shall consist of the following members, viz:
(a) The minister in charge of consumer affairs who shall be its chairman.
(b) Such number of other official or non-official members representing such interests as may be prescribed.
3. Procedure for meeting (U/S 5): Section 5 provides that the central council shall meet as and when necessary buy at least one meeting shall be held every year. The chairman of the central consumer protection council is empowered to determine time, place and agenda for the meeting of the central council.
4. Objects (U/S 6): Section 6 states the objects of the central council as being promotion and protection of the rights of the consumers. These rights are;
a) The right to be protected against marketing of goods which are hazardous to life and property.
b) The right to be informed about the quality, quantity, potency, purity, standard and price of goods to protect the consumer against unfair trade practices.
c) The right to be assured, where ever possible, access to variety of good and services at competitive prices.
d) The right to be heard and to be assured that consumers interests will receive due consideration at appropriate forums.
e) The right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers.
f) The right to consumer education.
The State consumer protection council:
1. Establishment (U/S 7): The State Government has been empowered to establish the state consumer protection council by notification in the official Gazette, to be known as consumer protection council of (name of the state).2. Composition (U/S 7(2)(a)): The State council shall consist of the following members,
(a) The minister in charge of Consumer Affair in the state government who shall be its chairman.
(b) Such number of other official o non-official members representing such interests as ma be prescribed by the state government.
3. Procedure for meeting (U/S 7(3) & 7(4)): The State council shall meet as and when necessary but not less than two meeting shall be held every year. The chairman of the state council has power to fix time and place although procedure in regard to the transaction of business for the state council meeting is the subject-matter of the state government.
4. Objects (U/S 8): The object of every state consumer protection council is to promote and protect within the state all the rights of the consumers are same as laid down under section 6(a) to 6(f) of the central council.
The District consumer protection council:
1. Establishment (U/S 8–A (1) of consumer protection (Amendment) Act, 2002: This Act provide for the establishment of District Consumer protection council by the state government at every district by notification.2. Composition (U/S 8–A (2)): It shall consist of the following members, namely;
(a) The collector of the district, who shall be its chairman and
(b) Such number of other official and non-official members representing such interest as may be prescribed by the State Government.
3. Procedure for meeting (U/S 8–A (3) & 8-A (4)): The District Council shall hold at least two meetings in a year. However, the time and place for the meeting will be determined by the chairman of the council.
4. Objects (U/S 8-B): The objects of the District Consumer protection council are to promote and Protect within the District the rights of consumers are same as laid down under section 6(a) to 6(f) of the central council.
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